Get in touch

Let's talk about your property.

Call us, email us, or stop by the office. Whichever way you reach out, a real person on our Miami Beach team answers — usually within an hour, always within one business day.

Call (305) 555-0198
  • ✓No obligation, no sales pitch
  • ✓Reply within 1 business day
  • ✓Free written revenue projection
Coastal Haven office reception in Miami Beach
<1h Typical reply
Mon–Sat 9AM – 7PM
Send a message Ways to reach us Office & map Hours Departments Response times Plan a visit

Send a message

Tell us about your property.

Fill in the form and we'll route it to the right person on our team. If it's a property inquiry, we'll come back with a written revenue projection within 48 hours — no strings attached.

  • What you'll get back A reply within one business day with next steps, questions, and (if applicable) a revenue estimate.
  • Who answers A real person on our Miami Beach team — never a chatbot, never an overseas call center.
  • What we do with your info We use it only to respond to your inquiry. We never sell or share it. See our Privacy Policy.

We reply within one business day. Your information is never sold or shared.

Ways to reach us

Four doors into the same room.

Pick whichever fits your situation. Every channel goes to a real person on our team — not a ticket queue.

Call us

(305) 555-0198

Mon–Sat · 9:00 AM – 7:00 PM ET. During high season, expect a live answer within 2 rings.

Email us

[email protected]

Best for detailed inquiries. We reply within one business day, usually within a few hours.

Visit the office

1688 Meridian Ave, Suite 600

Miami Beach, FL 33139. Two blocks from the beach. Drop in — coffee is on us.

Our office

Come see where the work happens.

We're on the sixth floor of a small office building on Meridian Avenue — the same block as the Miami Beach Regional Library. There's metered parking on 17th Street and a public lot a block away.

  • Address 1688 Meridian Ave, Suite 600
    Miami Beach, FL 33139
  • Phone (305) 555-0198
  • Email [email protected]
  • Parking Metered street parking on 17th St · Public lot at 1755 Meridian Ave
  • Accessibility Elevator access · Wheelchair-accessible entrance · Accessible restrooms
Get Directions

Office hours

When we're here — and who's on call.

Standard hours cover sales, onboarding, and admin. The guest support desk runs 24/7 year-round, independent of office hours.

Office & general inquiries

  • Monday9:00 AM – 7:00 PM
  • Tuesday9:00 AM – 7:00 PM
  • Wednesday9:00 AM – 7:00 PM
  • Thursday9:00 AM – 7:00 PM
  • Friday9:00 AM – 7:00 PM
  • Saturday10:00 AM – 5:00 PM
  • SundayClosed

Guest support desk

  • Monday – Sunday24 hours
  • Holidays24 hours
  • Emergency line24 hours

Guests can reach the support desk by phone or in-app message at any time. Average reply time: under five minutes.

Maintenance dispatch

  • Mon–Sat7:00 AM – 10:00 PM
  • SundayEmergency only
  • HolidaysEmergency only

For non-urgent requests, please email or use the owner dashboard. Urgent issues (AC, plumbing, lock failures) are dispatched the same day.

Departments

If you already know who you need.

Direct lines to the teams that handle specific inquiries. If you're not sure, use the general form above — we'll route it for you.

Sales & Onboarding

New property inquiries

For owners considering us as their manager. Revenue projections, plan comparisons, onboarding questions.

[email protected]
Owner Success

Existing property owners

Statements, dashboard access, payout questions, or anything about your current property under management.

[email protected]
Maintenance

Repairs & service requests

Report a maintenance issue or schedule a non-urgent repair. For urgent issues, call the office line.

(305) 555-0198
Guest Support

Current guest issues

Guests staying at one of our managed properties can reach support 24/7 by phone or in-app message.

(305) 555-0198
Compliance

Licensing, BTR, and taxes

Questions about BTR filings, certificates of use, resort tax collection, or annual reporting.

[email protected]
Careers

Hiring & recruitment

Open positions, applications, or general questions about working at Coastal Haven.

View open roles

Response times

What to expect after you reach out.

We publish our response times because we hold ourselves to them. If we slip on these, tell us — the founder reads every complaint.

Meet the team behind this
<0m Guest support reply
<0m Owner inquiry reply (business hours)
<0d New property inquiry reply
<0h Written revenue projection
<0d Onboarding from signing
<0h Urgent maintenance dispatch

Plan a visit

Drop in, or book a slot that works for you.

You're welcome to stop by any time during office hours — no appointment needed. If you'd rather lock in a specific time with the right person, book a slot and we'll have coffee, a dashboard walkthrough, and your questions ready.

  • 01
    Walk in during office hours

    Mon–Sat. Someone on the team will be there to greet you and answer questions.

  • 02
    Book a 20-minute consultation

    Choose a slot that works for you. We'll prep your property numbers in advance.

  • 03
    Schedule a property walkthrough

    We'll come to your property — anywhere in our coverage area — for an on-site review.

Full booking page

Still have questions?

One short call usually answers everything.

Twenty minutes with our team is worth more than an hour reading our site. No obligation, no slide deck, no pressure — just real answers about your property.

Or call us directly at (305) 555-0198.